Frequently Asked Questions

You can book at the bottom of each destination page, then you will have to select the desired date and fill out the form with your details. It will be generated later a entity/multibanco reference with a 24-hour validityYou'll need to go to your bank's ATM/or website and go to the payments and services section. We'll receive confirmation that your payment has been made. we will send you all the travel information and documents that you will need to complete for the reservation to be completed.

Payment is made in two parts. One of 30% (non-refundable in case of traveler's withdrawal) to secure the reservation, and a second payment of 70% by bank transfer up to 70 days before the start of the tripYou can also choose to pay for the entire trip in one payment. If the reservation is made less than 70 days before the travel date, payment must be made in full.

Of course, in addition to our groups having couples, friends and family, most of our travelers sign up aloneIt's a trip to meet new people and make friends.

This trip is for people who like have fun, make new friends and feel aliveWe're sure that if you come relaxed, in a good mood, and ready to see the world in a different way, you'll have an unforgettable experience. It's important to understand that these are adventure trips, and unexpected events are natural. You might encounter animals you don't have at home; the internet might be weak or not working; the air conditioning might be broken; the shower water might not have as much pressure or heat as yours; the food might not be as good as your mom's, etc. But that's a good thing; if everything were the same, there wouldn't be any point in leaving home.

If you invite a friend along on your trip, it's crucial that you let them know this information. We don't want a grumpy traveler who's been dragged along by their friends, and at LEVA-ME, we don't have that! 🙂

It depends on each trip. TAKE ME stands out for the quality of its accommodations that offers travelers. We don't do luxury or low-cost travel. We can stay in 3/4/5 starsSometimes we stay in hostels, nomadic tents, private boats, floating bungalows, and other nights on overnight trains. Sometimes we stay in more luxurious places, other nights in simpler ones. We believe that we should all learn to feel comfortable anywhere, taking into account the locality's offerings.

Rooms are randomly assigned as travelers register. If you're traveling as a couple or with a friend, you'll have your own private room..

If you are traveling alone, you will share a room with another traveler of the same sex. who also travels alone. In some situations, you may have to stay in a triple room.

We usually stay in double rooms. Rooms may have a double bed or two separate bedsWhenever possible, we provide couples with double beds. Individuals traveling alone stay in rooms with two separate beds (sometimes this may not be possible in some accommodations).

Sometimes you can choose to stay in a room all to yourself, but we can't promise this will happen every night of your trip. Contact us for more information. If there's availability, we can accommodate this, but you'll have to pay a single supplement, which varies depending on the tour.

We confirm the trip when all the conditions for it to take place are met., namely that the minimum number of travelers has been reached, as well as all issues relating to its organization have been finalized (reservations, transfers, activities, etc.). Generally travel confirmation takes place several months before the date, however, it may be extended up to 20 days before the date. It may happen that the trip is already confirmed at the time you make your reservation.

If we have not reached the minimum number of travelers up to 20 days before the trip, We contacted you to inform you that the trip has been cancelled.

If LEVA-ME cancels the trip We will give subscribers 3 options: Money back paid / Possibility to schedule for a new date / Possibility of use in another destination or leave it as a credit for future travel. If the traveler cancels, the terms and conditions apply.

No, each traveler is responsible for purchasing their own plane ticket. However, we always help the traveler guiding the purchase. LEVA-ME simply organizes the entire itinerary from the moment you arrive at your destination until your return. 

LEVA-ME has travelers from several countries, for this reason it is not possible to include the flight in the travel package. On the other hand, we like each traveler to have the freedom to choose the dates, times, and airline they want to travel with.

Of course. After the trip is confirmed by LEVA-ME, all travelers will be sent a email with recommended flightsFlights will always be recommended for those departing from Lisbon and Porto. Travelers can, however, choose to purchase other flights that may be more advantageous. If you're departing from another city/country, we'll help with flight recommendations. If the trip involves a domestic flight, this will also be recommended, and it's essential that it be the same for all travelers.

Big part of the group yes, since they choose the suggested flight. However, as we have travelers departing from various parts of the world, the official meeting point for the group is at the destination airport or hotel.

LEVA-ME and the trip leader keep the flight details and schedules of all travelers.If you're traveling on another plane and arrive at the same time or before most of the group, you can wait at the airport and we'll transfer you to your accommodation. If you arrive later at your destination, you'll have to make your own way to the hotel, where your trip leader will be waiting for you. But we'll always help you before and during your trip.

Yes, travelers departing from Lisbon/Porto meet the trip leader at the boarding gate to get to know each other before the trip.

No you need to come to Portugal, you can leave from your country of residence and we meet at our destination. Later we'll talk about how the group meets.

You must arrive at the destination on the day the trip begins (start date shown on the website) and schedule your return on the day it ends. It's common, especially for more distant destinations, to have to leave the day before to arrive at your destination on the day the trip begins.

Of course you can, but you'll be on your own until you meet the tour leader and the group at the hotel on the day the tour begins. If you want You can also stay for more days after finishing your trip. from TAKE ME.

No, but we will provide all the information and contact details for the accommodations so you can book directly with them.

Transfers depend on trip to trip. Generally there is only one transfer for the entire group on the way out, and another on the way back. Transfer times are scheduled depending on the time of the suggested flights. Upon arrival at the destination airport there will always be a driver with a LEVA-ME sign waiting for travelers. If you choose flights other than those recommended and arrive at the airport earlier, you can wait for the transfer time. The same applies on your return; if your flight is later but you want to take advantage of the airport transfer, you can. If you choose flights that don't coincide with the transfer days or times, you'll have to make your own way.

First of all, you will be there throughout the trip with the LEVA-ME trip leader. You will also go with other travelers, many who travel alone, couples, friends, family… everyone with a shared love of travel, for adventure, for discovery… The age range is transversal, we have travelers from 20 to 70 years old, everyone is welcome! We guarantee that the environment is very fun and that you will end the trip with a new group of friends.

The big one majority of our groups are travelers Portuguese, but it is common to sometimes have travelers of other nationalities.

Since trip leaders and most travelers are speakers of Portuguese language, Portuguese will be the language used. However, sometimes we have local guides on trips who only speak English or SpanishIf you have any difficulty understanding, you can always count on your trip leader to help you.

The trip leader is the person who will accompany you throughout your trip so you can enjoy your destination in a more relaxed way.

It's important to understand that a travel leader is not a tour guide. To provide you with in-depth knowledge of the country's history and local attractions, we regularly have local guides trained in this field to answer all your questions.

The goal and responsibility of the trip leader is to take care of all the logistics so you don't have to worry about accommodations, transportation, meals, and activities. At the same time it is the function of the trip leader introduce the group to the country and its culture, create a fun and respectful environment among travelers.

He will be a friend who will always be available to help you. help if you need it.

As passionate about the world that we are, we try to our trips are as sustainable as possibleWhenever possible, we work with companies and hotels that have a sustainability certificate. We provide our travelers with information on how to be responsible tourists. We strive to work with small businesses and hotels to stimulate the local economy. We avoid practices that negatively impact the population or location we visit, nor do we sell activities that exploit animals.

All travelers are welcome on our travels, but if you have a health problem that somehow affects you physically limit, we recommend that before you make the reservation talk to us so we can advise you or recommend a LEVA-ME trip that we think is most suitable.

It really depends on each tour, sometimes by plane, other times by private bus, train, jeep, vans, Tuk tuks, metro, etc.

Breakfasts are generally included on all trips, and most are Western-style, consisting of juices, milk, coffee, bread, eggs, fruit, etc. Although this may vary depending on the country or location where you're staying, the meals included are generally local cuisine at the destination.

We take into account travelers' dietary restrictions, including vegetarianism and severe allergies, when informed in writing in a timely manner. However, it is important to keep in mind that not all countries are prepared to accommodate all restrictions. There may be situations where it is not possible to serve completely adequate meals, and in such cases, It is the traveler's responsibility to pay attention to their diet and take additional precautions, such as bringing appropriate snacks or finding out in advance about the options available at your destination.

For this very reason, because we like to give you free time to be alone and enjoy it your way. That's why some meals are free so you can go wherever, whenever and with whomever you want.

To have over 18 years old. Those over 16 are welcome when accompanied by their parents. The price is the same as for an adult.

Generally, no specific materials are required. If necessary, we'll let you know before your trip so you have time to purchase them if you'd like.

Some of our trips have extra activities that you can do if you wish. Extra activities are not included and can be booked and paid up to 70 days before travelIf you don't want to do any activities, you have that free time to spend however you wish. The trip leader doesn't always accompany travelers on extra activities, but there is always a person from the activity company who accompanies the group.

Yes, it is mandatory All travelers should have travel insurance. We can arrange your insurance (additional cost), or you can do it quickly online through many insurance companies' websites. It's important that you provide us with your policy details in case you have any health problems during your trip, so we can activate the insurance for you.

Of course! We hate tours that have every minute scheduled. Our tour will be busy and full of adventures, but there will also be time for you to explore the sites on your own!

For Portuguese citizens – If a visa is required to enter the country, LEVA-ME will inform you in advance. However, it is the traveler's sole responsibility to research whether any documents are required to enter the destination country.

We recommend that all travelers make a traveler consultation or speak to your doctor 4 to 8 weeks before departure. Generally, there are no mandatory vaccinations, but you should check with your doctor and see if they recommend any medication.

Exactly, when the trip is sold out, it's sold out. Unfortunately, we can't add any more people because we don't have any available rooms or transportation. You can always stay on the waiting list, and if anyone cancels, we'll contact you.

This happens because the last available seat on the trip is for sharing a room with another person of the same sex. Sometimes we may also have two double-occupancy seats—meaning we only have one room with a double bed available.

The world is a much safer place than we sometimes imagine. Traveling to the countries where LEVA-ME organizes trips is very similar to traveling in Portugal.

Obviously, you need to remain alert in the same way as in your country.

All seats can be reserved for you and your friends. It always depends on travel availability.

No. Seats are only reserved after payment of the 30% reservation.

You can send us an email and we will be happy to respond: info@leva-me.com